Design Process

From a simple backsplash to a custom home design, we treat each project with the same care and detail.


Hear from the Hintons on their experience with our team…


It starts with personal attention. At your convenience, we take the time to understand your taste, your project and your budget. Once you are comfortable in knowing we understand your objectives, we spend time to familiarize you with our products and collaborate on design ideas. As you identify the materials you enjoy, we begin to pull together necessary elements to create a successful design. The process can move as slowly or quickly as you need.

While we work together, we provide accurate information about material costs, features, and availability. Our proposals are itemized to the smallest detail for full transparency; there are no surprises when the time comes to place your order!

If you don’t have an installer, we can refer you to one or more qualified firms. The installers we work with are among the best and have proven their skill time and again over the years for countless customers. If you have already engaged a builder and/or installer, we provide the same level of support and work with them to ensure all the details of your design are clear and understood (drawings, installation orientation, timing, grout selection, edging, and more).
Lastly, we stay involved to see your project through to a successful completion. We are available to our clients during and after business hours for any questions, concerns, or support. Our customer service is unmatched! Come see us at the showroom and try our design experience for your next project!